Privacy Policy

At Maple Egy Gulf we are committed to protecting your privacy. This policy explains what personal data we may collect when you use our website, how we use it, and the safeguards we apply to keep it secure.

Scope of this policy

This policy applies to your use of the website, contact/order forms, and any other digital channels operated by us that link to this notice.

Data we may collect

Basic contact details such as your name, phone number, email address, and delivery address.
Information related to orders, inquiries, or feedback you submit through our forms or communication channels.
Technical information provided by your browser (e.g., IP address, browser type, operating system) for security and performance purposes.
Simple preferences such as language choice, which may be stored using cookies.

How we use your data

To respond to your inquiries and communicate with you about orders or services.
To process and follow up on orders and coordinate delivery or logistics.
To improve our products, services, and the overall user experience on the website.
To help protect the website against misuse, fraud, or unauthorized access.
To comply with any applicable legal or regulatory obligations.

Cookies and tracking

We may use cookies to enhance your browsing experience and remember certain preferences such as language. For more details, please refer to our separate Cookies Policy page.

Sharing your data

We do not sell your personal data. We may share limited information only in the following situations:

With service providers who help us operate the website or fulfill orders (such as hosting, shipping, or email providers) under confidentiality obligations.
Where we are legally required to disclose certain information to competent authorities.

Data security and retention

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. We keep personal data only for as long as necessary to fulfill the purposes described above or as required by law.

Your rights & contact

You may contact us to request updates to your information or to ask questions about how we handle your data. We will do our best to respond within a reasonable timeframe.

For any privacy-related questions, please email us at: info@mapleegygulf.ca

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page and will take effect upon posting.